Action minutes, is a form for improving the meeting processes, in tandem with planning and evaluating meetings.  An agenda can help to clarify a meeting’s structure, responsiblilites and proposed outcomes.

RASIC Matrix, is a management tool used to establish roles and responsibilities on a project or business activity.

Statement Of Requirements (SOR), is an out source supplier documentation that is a terms of reference and specifications that are written up to define the project work.

Breakpoint, is a notification placed on a product to represent a revision of specifications from the previous supplied product.

Layered Proess Audits, are verification checks, which through observation, evaluation and conversations on the production line, assure that key work steps are being performed correctly.

Process Map, comprises of a stream of activities that transforms a well defined input or set of inputs into a pre-defined set of outputs.

Histogram, is a frequency distribution, that shows how often each different value in a set of data occurs.

Quality Policy Statement, is an organization’s general statement of its beliefs about quality, how quality will come about and its expected result.
(Part of QMS)

Quality Manual, is a document that describes the elements of the quality system used to assure customer requirements, needs, and expectations are met.
(Part of QMS)

Standariesd Operating Process (SOP), is a defined standard procedure of each and every work in the plant. Are detailed, written instructions to achieve uniformity of the performance of a specific function.
(Part of QMS)

Risk Assessment, is used to determined what effect will occur if exposed to the hazard and ther servirity.