What is it: A Flow Chart is a pictorial representation of the progression of a particular process over time. Generally, a pictorial display of the sequence of actions taken in a process or in carrying out a task. The Flow Chart may include materials or services entering or leaving the process (inputs and outputs), and the decisions that must be made, people who become involved, time involved at each step and/or process measurements. A Flow Chart is generally the first documentation used to set up a production process.
Why use it: To visually show the steps in a process. A Flow Chart is a graphical representation of a process, depicting inputs, outputs and units of activity. It represents the entire process at a high or detailed (depending on your use) level of observation, allowing analysis and optimization of workflow. It represents the entire process from start to finish, showing inputs, pathways and circuits, action or decision points, and ultimately, completion. It can serve as an instruction manual or a tool for facilitating detailed analysis and optimization of workflow and service delivery.
When to use it: