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What is it: Drill Deep Analysis, is used to understand why the quality system failed in a systematic methodology. It is a good tool to find out the "True Root Cause"
Why use it: To understand why the systems failed that allowed the problem to occur and prevent reoccurrences. Where to use it: For the "ANALYSIS PHASE" phase of an identified problem from the customer. When to use it: There are many advantages to using Drill Deep Analysis the major one is that it helps seperate a symptom from the root cause by using the deep process. It is also allows for your similar processes to gain the same benefit from the wide process. How to use it: The deep drill Analysis follows three major steps:
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