The steps in the DMAIC process:

• Define phase: Understand what process is to be improved and set a goal
• Measure phase: Measure the current state
• Analyze phase:
  • Develop cause-and-effect theories of what may be causing the problem
  • Search for the real causes of the problem and scientifically prove the cause-and-effect linkage
• Improve phase: Take action
• Control phase:
  • Measure to verify improvement has taken place
  • Take actions to sustain the gains.

Why use it: DMAIC Problem-Solving (Define-Measure-Analyze-Improve-Control) is a step-by-step problem-solving methodology used by many companies for teams to address and solve problems by uncovering and eliminating the root cause of the problem.

Where to use it: DMAIC is a core part of the six sigma process mainly used in manufacturing environment .

When to use it: DMAIC methodology is a search for the real causes of problems, then applying the various tools and techniques used to answer these questions in difficult to solve problems.

How to use it: The DMAIC methodology generally follows the following guidelines:

DEFINE:

• Prioritize and select project
• Define project boundaries, measures, and project outcome
• Charter team, define roles and responsibilities
• Define customer and supplier requirements

MEASURE:

• Assess current measurements, measurement capability
• Develop measurement plan, correct measurement system
• Gather data on the process, its inputs, and its outputs
• Map current value stream

ANALYZE:

• Use statistical and analytical tools to understand the process
• Fix the obvious
• Make additional measures as needed
• Do detailed process mapping
• Create future value stream map

IMPROVE:

• Eliminate or reduce root causes of input/output process variables
• Improve or re-design the process
• Implement workplace organization (5S)
• Improve material replenishment system (e.g., Kanban)
• Implement Visual Controls
• Pilot and verify changes, then implement

CONTROL:

• Error proof the improved process
• Study measures to confirm effectiveness, or make changes
• Implement statistical process control
• Document new value stream
• Document and standardize the process
• Final report
  

Name Format Preview (Click to enlarge)   DMAIC Problem Solving Template Page 1 Microsoft Excel Format   DMAIC Problem Solving Template Page 2 Microsoft Excel Format

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