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 What is it: A3 is a one page structured problem solving tool that forces the problem to be focused on just a one page report, usually in a A3 size paper sheet although any size paper can be used. Using the method really helps keep everything very focused and forces one to be concise and makes the reports easy to ready and therefore much more useful in the long run (since people will keep referring back to them and get the point very quickly). Why use it: Most problems that arise in organizations are addressed in superficial ways, what some call "first-order problem-solving." That is, we work around the problem to accomplish our immediate objective, but do not address the root causes of the problem so as to prevent its recurrence. By not addressing the root cause, we encounter the same problem or same type of problem again and again, and operational performance does not improve. The A3 Process helps people engage in collaborative, in-depth problem-solving. It drives problem-solvers to address the root causes of problems which surface in day-to-day work routines. Where to use it: For problems that require in-depth root cause anaylsis. When to use it: The A3 problem solving is used when a bussines case requires a specific issue to be solved with counter measures put in place. How to use it: There are basically 7 steps to an A3 problem solving report that needs to be followed, they are:
The presentation included in this template package will go through each of the 7 steps in detail.
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